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Applying W. Edwards Deming to Small Business Management
 
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  Topic: Your Top Gun has hit a snag.
Mike Najjar

Replies: 7
Views: 11131
 PostForum: Small Business Management Topics   Posted: Fri Sep 21, 2007 11:30 pm   Subject: Your Top Gun has hit a snag.
Some resources we use after the usual process doesn't fix the vehicle:
Our usual process includes contacting other techs in the shop and using information systems, iatn and identifix.

1. Call the ...
 
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